Frequently Asked Questions
How much are the delivery charges?
We are thrilled to offer 100% Free Express Delivery across all cities in Pakistan! There are no hidden fees or minimum order requirements—the price you see is exactly what you pay.
Are the cosmetics and products 100% authentic?
Absolutely. At THE AVEDRA, authenticity is our top priority. All our beauty essentials, cosmetics, and premium bags are 100% genuine and carefully sourced from trusted brands and authorized distributors.
How long will it take to receive my order?
We know you are excited to receive your items! Orders are typically dispatched within 24 hours. Standard delivery takes 2-4 business days for major cities and 3-5 business days for other areas across Pakistan.
What payment methods do you accept?
For your peace of mind and convenience, we offer secure Card Payments as well as Cash on Delivery (COD) nationwide. You can shop your favorite luxury bags and makeup with confidence—choose to pay instantly online or pay only when the package arrives at your doorstep.
What is your return and exchange policy?
We want you to love every purchase from THE AVEDRA. If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery. We offer a hassle-free exchange process for unused products in their original packaging.
